Terms of Service

Terms of Service

Last Updated:February 29, 2024

Welcome to Astrem! The following Terms of Service govern your use of our website and the SMS messaging services provided through a 10-Digit Long Code (10DLC). By using our services, you agree to comply with these terms and all applicable laws and regulations.

SMS Messaging

This Terms of Service section specifically addresses the use of our SMS messaging services:

1. User Consent

a. Opt-In:Users must provide explicit consent to receive SMS messages from us by providing their phone number and checking the opt-in box on our sign-up form. Consent is not a condition of any purchase.

b. Opt-Out:Users have the right to opt out of receiving SMS messages at any time by replying with a standard opt-out keyword like "STOP." After opting out, the user will no longer receive SMS messages from us.

2. Message Frequency

The frequency of SMS messages may vary but is generally kept to a minimum, as disclosed in our opt-in form.

3. Fees and Charges

a. Standard Rates Apply:Message and data rates may apply to SMS messages. Users are responsible for any charges incurred from their mobile carrier.

b. No Additional Charges:Our SMS service does not impose any additional fees beyond standard carrier rates.

4. Data Privacy

a. User Information:We are committed to protecting the privacy of our users' personal information. User data collected through the SMS service will be handled in accordance with our Privacy Policy.

b. Data Use:Collected data will only be used for delivering SMS messages and improving our services. We will not share or sell personal information to third parties.

5. Compliance with Telecommunications Standards

We adhere to all regulations and best practices governing 10DLC services, including but not limited to the standards set by mobile carriers and regulatory bodies.

6. Indemnification

Users agree to indemnify and hold harmless our company from any claims, damages, or expenses arising from their violation of these terms or misuse of the SMS service.

7. Modification of Terms

We reserve the right to modify these Terms of Service at any time. Continued use of the SMS service after such modifications constitutes acceptance of the new terms.

8. Contact Information

For any questions or concerns regarding these Terms of Service or our SMS services, please contact us at hq@astrem.com.

Thank you for choosing Astrem!

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